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Using Online Surveys

Date: 04/19/2007 | Category: Business | Author: Diana Heeb Bivona

Creating an online survey for your business can provide you with valuable information ranging from product/service feedback to new ideas and possible improvements that your customers would like to see.  If you are on a limited budget, but would still like to try and create a online survey, consider SurveyMonkey.

SurveyMonkey is an online polling tool that offers its basic subscription for free.  That basic subscription lets you create 10 questions and send out to 100 respondents.  A reasonably-priced and flexible professional subscription is also available that allows up to 1,000 responses for a set monthly price. Responses are automatically collated and presented in an easy-to-read format.

If you decide to send out a survey keep these tips in mind:

  • Tell participants why you’re doing this survey and what the benefit to them might be.
  • Tell them up front how long it will take.
  • Keep it short and sweet – their time is as important as yours.
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